I have found my consultant to be patient and sympathetic when listening to my employment needs and understanding the need to balance these with home-life and personal commitments.
She is always realistic regarding job roles and opportunities and this has enabled me to make considered decisions about contracts. I can always reach her and if she is in meetings, she will always, without fail, call me back. If needed, my consultant has visited me when I have needed additional support and spent time with me to consider my options. When she is on leave, cover is arranged with telephone numbers and emails.